Friday, April 21, 2006 - 1:3
Why I hate Petco:
Anyone who's known me for awhile knows that I've never really been a big fan of pets. Especially dogs. But living with two pet owners has fastly changed my view. I have a very special affinity for our five month old puppy, Tannah, despite her repeated attempts at stealing my boyfriend and the "mysterious" wet spots she leaves in my closet.
Like every good mom does, Leah brought in the Tan-imal in for a grooming. Not really knowing any groomers in LA, she picked the Petco at LaBrea and 3rd, since it's supposedly "where the pets go." Four hours after dropping her off, Leah gets a call from Petco saying "Your puppy was wiggling while the groomer was shaving her and was cut. We took her to the vet for stitches. We need you to authorize treatment and antibiotics."
!!!!!!!!!!!!!!!!!!!! WHAT?!!!!!!!!!!!!!!!!!
And, yeah, you sign a waiver saying you won't sue in the event that your dog is scratched or nicked, but stitches?? When we finally got her back, five hours later, it turned out that the one inch cut on her hind leg actually needed 8 staples to close it up. The Petco GM did call to apologize, but not before the store employees neglected to call Leah before the dog was transported to the vet, joked that she'd been "sold to someone else," and offered a "free grooming coupon" for the inconvenience. Jerks.
Thankfully, two days later, our little Cosmonaut puppy is in good spirits, back to jumping and playing and eating my shoes. Moral of the story, Petco is NOT where pets should go...
Please pass the word along to as many people as possible. Thank you!
1 comment:
Leah - that must have been awful!! I avoid Petco myself ... I took my dog their just to get his nails trimmed and the guy doing it was no more than 16 years old - I had to hold the dog while he attempted to cut the nails. It freaked me out! I would much rather pay $8 or $10 more dollars for my experienced vet and his employees to do the work in a sterilized back room where I don't have to watch or hold him down.
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